At Trek Me Nepal, we are committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices you have regarding your information. By using our website, you consent to the terms of this Privacy Policy.

Information We Collect:

Personal Information:

We collect personal information such as your name, email address, phone number, and billing address when you voluntarily provide it to us while using our website, making a booking, or subscribing to our newsletter. This information helps us communicate with you and process your requests efficiently.

Payment Information:

For secure payment processing, we collect and process payment information, including credit card details, in compliance with applicable laws and industry standards. Please note that we do not store your payment information on our servers.

Automatically Collected Information:

When you visit our website, we may collect certain information automatically, such as your IP address, browser type, device information, and browsing activity. This information helps us analyze trends, improve our website, and enhance user experience.

Cookies:

We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies are small text files stored on your device that help us recognize you, customize your experience, and remember your preferences. You can control cookies through your browser settings or opt-out of certain tracking technologies.

How We Use Your Information:

Provide Services:

We use your personal information to process your bookings, communicate with you, and provide the requested services. This includes sending booking confirmations, itineraries, and updates regarding your travel arrangements.

Personalization:

We may use your information to personalize your experience on our website, tailor our recommendations, and display relevant content based on your interests and preferences.

Marketing Communications:

With your consent, we may send you promotional emails or newsletters about our travel services, special offers, and upcoming trips. You can opt-out of receiving marketing communications at any time by following the instructions provided in the email or contacting us directly.

Legal Obligations:

We may use and disclose your information as required by law or to protect our rights, safety, and property, or that of our customers or others.

Information Sharing and Disclosure:

Third-Party Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, analyzing data, or delivering services on our behalf. These providers are contractually obligated to handle your information securely and are prohibited from using it for any other purposes.

Legal Compliance:

We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as necessary to protect our rights, privacy, safety, or property.

Business Transfers:

In the event of a merger, acquisition, or sale of our business, customer information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if your information becomes subject to a different privacy policy.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your information.

Your Rights and Choices:

Access and Update:

You have the right to access, update, or correct your personal information in our records. If you need assistance, please contact us using the information provided below.

Opt-out:

You can opt-out of receiving marketing communications from us by following the instructions in the email or contacting us directly. However, please note that you may still receive transactional emails related to your bookings.

Policies:

Trek Me Nepal gathers customer information through our Know Your Customer policies to ensure efficient planning for trekking and tours in Nepal. While we require this data, we are committed to protecting client privacy. Our policies strongly discourage the misuse or disclosure of any personal information. We value your trust in sharing sensitive details and will continue to honor this trust with strict privacy measures.

Security:

Your data will be stored on our company’s server. However, no assessment is provided for such information until members of Trek Me Nepal require it for legitimate reasons.

What is the information required by us?

We need the documents that authorize your identification, including your name, address, postal code, contact number, and email address. A copy of your passport to ensure that the information provided by you is true.

We may respond to you through your mailing address and use it for subscription to our e-newsletter. In case you want to update your information with us, you can mail it to us at our official mailing address. We will update your record with us immediately.

We collect some unspecified information:

To promote our business, we need to improve our official site. Therefore, Google Analytics assesses some of your information to obtain the details of our web traffic. You can easily assess information like the pages you view, your location, and the date and time of your visit.

We use cookies:

We use cookies, which help us know that you are a returning visitor. When you browse us the second time, the technology popularly known as cookies recognizes your browser and helps us know that your browser has visited our site.

The Links on Our Website:

Our privacy policy doesn’t govern any other websites. In case you navigate from our site following any links, remember that our privacy policy does not govern it.